Re: [LAU] Audigy soundcard silent after upgrade to Ubuntu Studio

From: Patrick Shirkey <pshirkey@email-addr-hidden>
Date: Thu Oct 29 2009 - 12:41:34 EET

On 10/29/2009 10:44 AM, David Morrell wrote:
> Hi all, my name is David, I'm new to the list.
>
> Sound works in Windows XP and worked in Ubuntu 8.04. It stopped after a
> clean installation of Ubuntu Studio 9.04. It is not known if recording
> worked or if it is now broken. Hopefully sorting out playback will
> lead to a quick solution for recording, if one is needed.
>

Hi,

Lots of good debugging info there. I can't spot anything specific that
you are doing wrong. I suggest contacting the alsa-devel list with this
one as it looks like you have found a driver bug.

alsa-devel@alsa-project.org

Cheers.

Patrick Shirkey
Boost Hardware Ltd

> Summary of Test Results
> --------------------------------
>
> Testing followed this understanding of the way sound playback is handled
> in Linux. Sound;
> - is generated by apps or test utilities such as Hydrogen or aplay
> - may pass through a sound server such as PulseAudio or Jack
> - goes to ALSA, which translates it for communication to sound cards
> - is converted from digital to analogue, amplified and fed to speakers
> by the sound card.
>
> The system has a Creative Labs Audigy2 sound card.
>
> It shares an IRQ with a video card and an onboard USB controller.
> Video and USB work properly in Linux. Video, USB and sound work in
> Windows.
>
> However, while BIOS reports these items on IRQ10, Linux (using cat
> /proc/interrupts) thinks they are on IRQ18. Is there any significance in
> this? It seems unlikely as video and USB work properly.
>
> ALSA appears to talk to the card – it is possible to set mixer controls
> using one mixer interface and read their state using an unrelated
> interface. Apps and test utilities appear able to send data to the
> card. To back this up, the kernel modules required to form the driver
> all appear to be loaded. When ALSA is forced to reload them, a pop
> and brief low level white noise comes from the speaker.
>
> This is similar to what can be heard during system boot.
>
> Possibly ALSA is passing control data to the card but not PCM audio
> data. I don't know if this is so or how to check.
>
> Re-installing ALSA had no effect. A full uninstall – reinstall was not
> done as many other packages would have been affected because of
> dependencies.
>
> Detailed information about the driver was reviewed, but it is beyond
> my technical competence to understand if or how it applies to my card
> and then to act on it (“Matrix:Module-emu10k1” at
>
> http://www.alsa-project.org/main/index.php/Matrix:Module-emu10k1).
>
> Now for the test results in detail.
>
> Thanks to Dave Phillips for his excellent series "Troubleshooting Linux
> Audio" at
>
> http://www.linuxjournal.com and to many other sources.
>
>
> Application& Test Utility Output
> --------------------------------
>
> the Hyrdogen drum machine can be seen producing output on its VU meters.
>
> From the command line: aplay -vv ak4744.wav shows an apparently
> successful result;
>
> Playing WAVE 'ak4744.wav' : Signed 16 bit Little Endian, Rate 44100 Hz,
> Stereo Plug PCM: Hardware PCM card 0 'Audigy 2 Value [SB0400]' device 0
> subdevice 0
> Its setup is:
> stream : PLAYBACK
> access : RW_INTERLEAVED
> format : S16_LE
> subformat : STD
> channels : 2
> rate : 44100
> exact rate : 44100 (44100/1)
> msbits : 16
> buffer_size : 16384
> period_size : 4096
> period_time : 92879
> tstamp_mode : NONE
> period_step : 1
> avail_min : 4096
> period_event : 0
> start_threshold : 16384
> stop_threshold : 16384
> silence_threshold: 0
> silence_size : 0
>
> Test tone from Sound → Preferences → Test output appears to be
> successful to most sound pipelines;
>
> - Audigy 2 Multichannel Playback (ALSA) OK
>
> - Audigy 2 Multichannel Capture / PT Playback (ALSA) Fails with
> error message “gconfaudiosink: cound not open audio device for playback”
> (also describes the audio sources as a 512 Hz tone and the pipeline as
> “audioconvert ! Audioresample ! Gconfaudiosink”).
>
> - Audigy 2 ADC Capture / Standard PCM Playback (ALSA) OK
> - Audigy 2 ADC Capture / Standard PCM Playback (OSS) 2 are OK, the
> third apparently identical one fails
>
> - ALSA OK
> - OSS OK
>
>
> Sound Server
> --------------------------------
>
> PulseAudio and JACK were both on the sytesm. To simplify the problem;
> JACK was not started;
> PulseAudio was completely uninstalled, the system was restarted and it
> was
> verified that no persistent processes still existed for PulseAudio
> (ps -e | grep “pulse”)
>
>
> Drivers (ALSA)
> --------------------------------
>
> All volume controls were set to 100% and all mute controls were set to
> un-mute in Alsamixer. These settings were verified by having another
> mixer read and display them (Alsamixergui).
>
> As can be seen from the preceding output of aplay, sound was routed
> directly from its source to ALSA and ALSA recognised the Audigy 2 card
> on this computer.
>
> Output from the Sound → Preferences test also suggests that ALSA is
> interrogating the card and recognising what it can and cannot do.
>
> However, there is a strange indication from ALSCTL;
>
> alsactl init
>
> which shows;
>
> Unknown hardware: "Audigy2" "SigmaTel STAC9750,51"
> "AC97a:83847650" "" ""
>
> What is this saying?
>
> The ALSA soundcard matrix says an Audigy2 card should be using emu10k1
> modules..
>
> http://www.alsa-project.org/main/index.php/Matrix:Vendor-Creative_Labs
>
> though I can't find an exact match there for my Audigy 2 SB0400 card.
>
> I tried forcing ALSA to reload its kernel modules using;
>
> sudo alsa reload
>
> The speaker emitted a soft pop and about half a second of very low level
> white
> noise, similar to what can be heard during system boot.
>
> Commmand output was;
>
> lsof: WARNING: can't stat() fuse.gvfs-fuse-daemon file system
> /home/dmorrell/.gvfs
>
> Output information may be incomplete.
>
> /sbin/alsa: Warning: Processes using sound devices: 3215(timidity).
>
> Unloading ALSA sound driver modules: snd-emu10k1-synth snd-emux-synth
> snd-seq-virmidi snd-seq-midi-emul snd-emu10k1 snd-ac97-codec snd-pcm-oss
> snd-mixer-oss snd-pcm snd-page-alloc snd-util-mem snd-hwdep snd-seq-dummy
> snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq snd-timer
> snd-seq-device (failed: modules still loaded: snd-seq snd-timer
> snd-seq-device).
>
> Loading ALSA sound driver modules: snd-emu10k1-synth snd-emux-synth
> snd-seq-virmidi snd-seq-midi-emul snd-emu10k1 snd-ac97-codec snd-pcm-oss
> snd-mixer-oss snd-pcm snd-page-alloc snd-util-mem snd-hwdep
> snd-seq-dummy
> snd-seq-oss snd-seq-midi snd-rawmidi snd-seq-midi-event snd-seq
> snd-timer
> snd-seq-device.
>
> Kernel module(s) the card is using were checked using
>
> cat /proc/asound/modules
>
> which shows;
>
> 0 snd_emu10k1
>
> i.e. there is only card 0 and it is using module snd_emu10k1.
>
> This was further confirmed using command lspci -v | grep “Audigy”, which
> showed;
>
> 05:09.0 Multimedia audio controller: Creative Labs SB0400
> Audigy2 Value Kernel driver in use: EMU10K1_Audigy
>
> A test was done to confirm that the modules are actually loaded into
> the kernel;
>
> lsmod | grep "emu"
>
> which showed a host of modules that seem as if they should be there,
> though of course could not show any modules that aren't there and
> should be;
>
> snd_emu10k1_synth 14336 0
> snd_emux_synth 40832 1 snd_emu10k1_synth
> snd_seq_virmidi 13440 1 snd_emux_synth
> snd_seq_midi_emul 14592 1 snd_emux_synth
> snd_emu10k1 144288 1 snd_emu10k1_synth
> snd_ac97_codec 112292 1 snd_emu10k1
> snd_pcm 83076 3 snd_emu10k1,snd_ac97_codec,snd_pcm_oss
> snd_page_alloc 16904 2 snd_emu10k1,snd_pcm
> snd_util_mem 12288 2 snd_emux_synth,snd_emu10k1
> snd_hwdep 15108 2 snd_emux_synth,snd_emu10k1
> snd_rawmidi 29696 3 snd_seq_virmidi,snd_emu10k1,
> snd_seq_midi
> snd_seq 56880 10
> snd_emux_synth,snd_seq_virmidi,snd_seq_midi_emul,snd_seq_dummy,
> snd_seq_oss,snd_seq_midi,snd_seq_midi_event
>
> snd_timer 29704 3 snd_emu10k1,snd_pcm,snd_seq
> snd_seq_device 14988 8
> snd_emu10k1_synth,snd_emux_synth,snd_emu10k1,snd_seq_dummy,snd_seq_oss,
> snd_seq_midi,snd_rawmidi,snd_seq
>
> snd 62756 14
> snd_emux_synth,snd_seq_virmidi,snd_emu10k1,snd_ac97_codec,snd_pcm_oss,
> snd_mixer_oss,snd_pcm,snd_hwdep,snd_seq_oss,snd_rawmidi,snd_seq,snd_
> timer,snd_seq_device
>
>
>
> Just for the hell of it, I had a look at information about the emu10k1
> module using;
>
> modinfo snd-emu10k1
>
> which showed;
>
> filename:
> /lib/modules/2.6.28-15-generic/kernel/sound/pci/emu10k1/snd-emu10k1.ko
> license: GPL
> description: EMU10K1
> author: Jaroslav Kysela<perex@perex.cz>
> firmware: emu/emu1010_notebook.fw
> firmware: emu/emu0404.fw
> firmware: emu/micro_dock.fw
> firmware: emu/emu1010b.fw
> firmware: emu/audio_dock.fw
> firmware: emu/hana.fw
> srcversion: F52CF37385CBD708CAB4A2C
> alias: pci:v00001102d00000008sv*sd*bc*sc*i*
> alias: pci:v00001102d00000004sv*sd*bc*sc*i*
> alias: pci:v00001102d00000002sv*sd*bc*sc*i*
> depends:
> snd-pcm,snd-util-mem,snd-page-alloc,snd,snd-rawmidi,snd-timer,
> snd-hwdep,snd-ac97-codec,snd-seq-device
> vermagic: 2.6.28-15-generic SMP mod_unload modversions 586
> parm: index:Index value for the EMU10K1 soundcard.
> (array of int)
> parm: id:ID string for the EMU10K1 soundcard. (array of charp)
> parm: enable:Enable the EMU10K1 soundcard. (array of bool)
> parm: extin:Available external inputs for FX8010.
> Zero=default. (array
> of int)
> parm: extout:Available external outputs for FX8010.
> Zero=default.
> (array of int)
> parm: seq_ports:Allocated sequencer ports for internal
> synthesizer.
> (array of int)
> parm: max_synth_voices:Maximum number of voices for
> WaveTable. (array
> of int)
> parm: max_buffer_size:Maximum sample buffer size in MB.
> (array of int)
> parm: enable_ir:Enable IR. (array of bool)
> parm: subsystem:Force card subsystem model. (array of uint)
>
> Noticing the parameter 'enable' (ton enable a sound card) and feeling
> desparate, I tried reloading the module with that parameter specified;
>
> sudo modprobe -i snd_emu10k1 enable=true
>
> Unsurprisingly, it made no difference as the card already appears to
> be talking to its driver anyway.
>
> The ALSA soundcard matrix mentions that some cards may need the
> alsa-firmware package. That package is not on my system or in the
> Ubuntu repositories. However, its headers are installed. I don't
> know if this is significant.
>
> Next, I tried reinstalling ALSA. The following packages were affected;
>
> libsox-fmt-alsa
> alsa-base
> libasound2
> libasound2-plugins
> mcp-plugins
> libesd-alsa0
>
> This had no effect, so I considered completely uninstalling&
> reinstalling. However, many other packages that depend on ALSA would
> also have been removed. This looked like a short cut to a long
> reconstruction.
>
> Sound Card
> --------------------------------
>
> The card works under Windows XP and had worked under Ubuntu 8.04.
>
>
> I have a Creative Labs Audigy 2 PCI card as card 0 on IRQ18 according
> to cat /proc/asound/cards
>
> 0 [Audigy2 ]: Audigy2 - Audigy 2 Value [SB0400]
> Audigy 2 Value [SB0400] (rev.0, serial:0x10011102) at 0x1040, irq 18
>
> More information is given by
>
> cat /proc/interrupts
>
> which shows
>
> 18: 185146 IO-APIC-fasteoi uhci_hcd:usb4, EMU10K1,
> radeon@pci:0000:01:00.0
>
> There is a USB controller, the soundcard (EMU10K1) and the video card
> (radeon) all using the same interrupt. The sound card does not appear
> on any other interrupts.
>
> BIOS reports all of these devices on IRQ10, not IRQ18. And yes, I have
> checked carefully to be sure I am not confusing 8 with 0.
>
> How could this discrepancy happen?
>
> A hint may lie in the online book “The Linux Kernel” at
> http://tldp.org/LDP/tlk/dd/pci.html.
>
> “For Intel based systems the system BIOS, which ran at boot time, has
> already fully configured the PCI system. This leaves Linux with little
> to do other than map that configuration. For non-Intel based systems
> further configuration needs to happen to:
>
> - Allocate PCI I/O and PCI Memory space to each device,
> - Configure the PCI I/O and PCI Memory address windows for each PCI-PCI
> bridge in the system,
> - Generate Interrupt Line values for the devices; these control
> interrupt handling for the device. “
>
> Possibly Linux has read the information set up by the BIOS, then the
> PCI Fixup routine has remapped the Interrupt Line values even though.it
> may not have needed to do so?
>
> For a boots and all look at the PCI information about the sound card,
>
> lspci -vvxxx
>
> shows
>
> 05:09.0 Multimedia audio controller: Creative Labs SB0400 Audigy2 Value
> Subsystem: Creative Labs Device 1001
> Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping-
> SERR+ FastB2B- DisINTx-
> Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort
> -<TAbort-<MAbort->SERR-<PERR- INTx-
> Latency: 64 (500ns min, 5000ns max)
> Interrupt: pin A routed to IRQ 18
> Region 0: I/O ports at 1040 [size=64]
> Capabilities: [dc] Power Management version 2
> Flags: PMEClk- DSI+ D1+ D2+ AuxCurrent=0mA PME(D0-,D1-,
> D2-,D3hot-,D3cold-)
> Status: D0 PME-Enable- DSel=0 DScale=0 PME-
> Kernel driver in use: EMU10K1_Audigy
> Kernel modules: snd-emu10k1
>
> The card has the following devices shown by;
>
> aplay -L
>
> This shows abridged);
>
> front:CARD=Audigy2,DEV=0
> Audigy 2 Value [SB0400], ADC Capture/Standard PCM Playback
> Front speakers
> rear:CARD=Audigy2,DEV=0
> Audigy 2 Value [SB0400], ADC Capture/Standard PCM Playback
> Rear speakers
> …
>
> Audigy 2 Value [SB0400], ADC Capture/Standard PCM Playback
> IEC958 (S/PDIF) Digital Audio Output
> null
> Discard all samples (playback) or generate zero samples (capture)
>
> To see all input devices;
>
> arecord -l
>
> which shows;
>
> arecord -l
> **** List of CAPTURE Hardware Devices ****
> card 0: Audigy2 [Audigy 2 Value [SB0400]], device 0: emu10k1 [ADC
> Capture/Standard PCM Playback]
> Subdevices: 1/1
> card 0: Audigy2 [Audigy 2 Value [SB0400]], device 1: emu10k1
> mic [Mic Capture]
> card 0: Audigy2 [Audigy 2 Value [SB0400]], device 2: emu10k1
> efx [Multichannel
> Capture/PT Playback]
> Subdevices: 1/1
>
>
>
>
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Received on Thu Oct 29 16:15:02 2009

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