Re: [LAU] TASCAM Pre-Sales Support Request - Reference: 9L5UWM3B

sorry guys, I just wanted to throw some sarcasm to the Tascams. I'm
going to buy either a Saffire Pro 40 or an older Saffire 26 io (ebay)
from Focusrite.
Regards,
Gerald
On Sa, 2012-04-14 at 15:14 +0200, Gerald Mwangi wrote:

> Dear Ladies and Gentlemen at TASCAM,
> Thank you for your reply. I guess I (and a couple of others) will
> probably be satisfied with other (linux friendly ) vendors (e.g ECHO
> Audio).
> yours sincerely,
> Gerald Mwangi
> On Sa, 2012-04-14 at 03:20 +0000, TASCAM Pre-Sales Support wrote:
>
> > 2012-04-13 20:20:03
> > Hello Gerald Mwangi,
> > Thank you for contacting TASCAM.
> > Our customer support representative, NFaison, has written
> > the following response to your message:
> >
> >
> > Gerald,
> >
> > The US-1800 has dedicated drivers for Windows and Macintosh only.
> > We appreciate the extra information.
> >
> > Thank you for your interest in TASCAM products.
> >
> >
> > Below is a copy of the message that you submitted:
> >
> > Support Reference Code: 9L5UWM3B
> > Support Request Type: Pre-Sales Information
> > Product: US-1800
> > Your Question:
> > Hello,
> > I'm deciding whether to buy the US-1800. Since I run Linux (Ubuntu) with jack and ardour (www.ardour.org ), I need to know if the device is USB 2.0 audio class compliant or if there are plans for a dedicated driver. Or at least plans to publish sufficient information to the linux audio developers (linuxaudio.org). If nothing is planned in that direction, I will switch to the Firewire solutions from Focusrite, since Focusrite actively supports the linux audio developers! It's not that much work to disclose some information. And you'll have some 500+ linux musicians BUYING YOUR PRODUCTS! Afterall, your a hardware vendor, not a software vendor.
> > Regards,
> > Gerald Mwangi
> >
> > If you have any additional questions, please visit the TASCAM support
> > page at http://tascam.com/contact/ and submit another question.
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> >
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> >
>
>
>
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Received on Sat Apr 14 16:15:03 2012