Re: [LAU] Statement from RME regarding to Linux

On Thu, November 15, 2012 1:19 am, Lorenzo Sutton wrote:
> And when I say this to many fellow 'linuxers', they insist on the fact
> that hardware on linux and especially audio *isn't* a problem any more.
> Go figure.
>

Who are these people?

Are they Linux Audio Users and Developers or just random Linux users who
have a notebook ar consumer grade cmipci/ntel chipset or standards
compliant usb device that works with pulseaudio and occasionally dabble
with jack?

The biggest barrier for wider adoption of Linux Audio as a platform for
"general purpose" professional audio is lack of interest from the "big
boys" in the audio industry to actively participate in the development
process and community.

When it comes to very specific high end application of Linux Audio
especially in professional hardware solutions things have never been
better. Adoption by the big boys in the audio hardware industry is a solid
growth market.

RME's official policy for a while is that they don't provide support for
Linux Users. Ralf has not flagged anything new here. I'm surprised that he
didn't know this already. However the strange thing is that RME continue
to be one of the most well supported manufacturers of high end
professional grade Linux Audio Devices so someone at RME is being helpful
to someone in the LAD community.

Most likely their support department just don't want to deal with Ralf
Maldorf. Perhaps his reputation proceeds him ;-)

> And sorry for the top posting.
>
> Lorenzo.
>
> On 14/11/12 15:13, Alexandre Prokoudine wrote:
>> On Wed, Nov 14, 2012 at 5:55 PM, Ralf Mardorf wrote:
>>>>> So hey, what's wrong with that logic? :)
>>>> RME could help ALSA coders
>> How exactly? What kind of help was requested? What answers were given?
>>
>>> , since RME seems to be a little bit
>>>> interested in the Linux market. IIUC they seem to like it, that unpaid
>>>> coders are writing drivers and they only need to sell their products,
>>>> but they aren' interested to help. This policy is high-grade
>>>> unethical.
>> High-grade unethical? Only if you tend to overreact.
>>
>> Perhaps you are not seeing things as an entrepreneur? Maybe you could
>> try to think in terms of ROI? Could it be that the amount of sales
>> they get doesn't cover expenses for R&D and support?
>>
>> You might as well blame Adobe for not supporting people who run
>> Photoshop via WINE. But I digress.
>>
>> Personally, I own a Focusrite device for which I don't have an
>> official technical support either. In the few cases I had to contact
>> the support service, they were most helpful, as much as they could. I
>> don't have a problem with that, but then maybe I'm just not looking
>> for offences?
>>
>>>> I don't understand how this makes you ":)".
>> Yes, you don't understand that. And that's perfectly fine with me :)
>>
>> Alexandre Prokoudine
>> http://libregraphicsworld.org
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>> Linux-audio-user@email-addr-hidden
>> http://lists.linuxaudio.org/listinfo/linux-audio-user
>
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--
Patrick Shirkey
Boost Hardware Ltd
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